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A Business Blog Focused On Success, Start-Ups, Social Media & Content Marketing

Tag: Twitter

B2C Twitter Series: Why Customers Love Twitter For Customer Service

The customer isn’t always right. We all know that. Nevertheless, a good, helpful and effective customer service is an integral part of any successful business, big or small. Overlooking your customer’s needs and feedback is like signing up to fail. Instead you should always work on improving your customer service, ensuring that it is always as up-to-date as it needs to be to satisfy your clientele.

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B2C Twitter Series: Why Your Business Needs Twitter For Customer Service

Social media is the ideal B2C customer service platform for a variety of different reasons. Not only is it a popular choice with consumers themselves, it is also favourable with brands. Here’s why:

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Is Facebook Your New CV?

It’s no secret that social media and other web-based applications are becoming more and more integrated into our everyday lives. In recent years, we’ve seen new technologies provide us with accurately personalised, targeted adverts. We’ve seen databases that act as the backbone for businesses worldwide and supposedly 1 in 5 of us let our computer fix us up with a life-long partner!

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Our Top Five Most Influential People To Follow On Twitter

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Whether you’re new to Twitter or you simply feel like jazzing up your news feed with interesting and entertaining tweets from the most influential people, what you need is a well-rounded list of the most loved accounts around.

To give you a bit of guidance, we’ve put together a list of our top tweeters, from sportsmen and social media gurus to comedians and world-class bloggers. We believe there’s a lot to be learnt on Twitter, and with so many different sectors, personalities and businesses making use of it, there’s something for everyone.

Creating a news feed that features a broad range of subjects from people at the top of their field allows you to follow the latest trends, keep-up-to-date in industry news updates and may even inspire your own use of social media.

With that in mind, here are a few of our suggestions:

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